Introduction & Scope
1111vpn is a trusted online Sports Betting and gaming platform in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use our website, mobile application, and all related services ("Platform"), how that information is used, and how it is kept secure.
By accessing or using the 1111vpn platform, you are deemed to have read and understood this Privacy Policy and agreed to the practices described herein. If you do not agree with this Policy, please discontinue use of the platform.
This Privacy Policy has been drawn up in compliance with Bangladesh's Information Technology Act and applicable privacy regulations. We are committed to upholding international standards of data protection.
This Privacy Policy is subject to change at any time. You will be notified of significant changes via email or through the platform. We encourage you to review this page regularly.
What Information We Collect
1111vpn collects your information in various ways. We only gather data that is necessary to provide and improve our services and to meet our legal obligations. A detailed breakdown is provided below:
| Data Type | What's Included | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, gender, national ID number | Account Verification & KYC |
| Contact Information | Email address, mobile number, address | Contact & Security Notice |
| Payment Information | Mobile wallet number, bank account details | Deposit & Withdrawal Processing |
| Transaction History | Bet details, wins & losses, deposits & withdrawals | Account Management & Dispute Resolution |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Usage Data | Page visits, clicks, session duration | Improving Our Services |
In addition to the above, information you voluntarily provide — such as messages in support tickets, survey responses, or promotional participation details — is also retained.
How Your Information Is Used
1111vpn uses your personal data only for specific, defined purposes. We never use your information beyond what is necessary, and every use has a legitimate basis:
- Account Management: For registration, login, KYC verification, and account security.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To resolve your queries and complaints promptly.
- Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
- Legal Obligation: To comply with government regulations and tax authority requirements.
- Service Improvement: To improve the platform by analyzing user experience.
- Personalized Experience: To show you relevant offers and content based on your preferences.
- Sending Notifications: To inform you of important updates, bonus offers, and promotions (with your consent).
If you no longer wish to receive marketing notifications, you can unsubscribe at any time from your account settings. However, important transaction-related notifications cannot be disabled.
Cookies & Tracking Technologies
The 1111vpn website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience and ensure the platform functions properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security verification | Deleted at Session End |
| Functional Cookies | Remembering language preferences and user settings | 30 Days |
| Analytics Cookies | Page visits and usage statistics | 90 Days |
| Security Cookies | Fraud detection, multiple account checks | 1 Year |
You can disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.
Security Measures & Protection Methods
1111vpn employs industry-leading security technology to protect your data. The key components of our security framework are:
- 256-bit SSL/TLS Encryption: All data transfers take place over encrypted connections.
- Two-Factor Authentication (2FA): An extra layer of security for account access.
- Firewall & DDoS Protection: Protecting servers from cyber attacks.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Restricted Access: Staff may only access data that is strictly necessary for their role.
- Data Backup: Your data is backed up regularly in a secure, encrypted state.
Please note that no data transmission over the internet is 100% secure. It is your responsibility to keep your password private and avoid using public Wi-Fi.
If you notice any suspicious activity on your account, change your password immediately and notify us at support@1111vpn.ws. We will investigate and take action promptly.
Your Data Rights
Every user on the1111vpn platform has the following rights over their personal data. To exercise these rights, email us at support@1111vpn.ws:
- Right to Access: You have the right to know what information we hold about you. We will respond to your request within 30 days of receiving it.
- Right to Rectification: You may request correction of any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
- Data Portability: Request a copy of your data in a standard format (CSV/JSON).
- Right to Object: You may object to marketing communications or profiling.
- Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.
All data rights requests will be responded to within 30 business days. In complex cases, this may take up to 60 days, and you will be notified accordingly.
Data Retention Period
1111vpn does not retain your data longer than necessary. Retention periods for different types of information are governed by defined policies:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 years after account closure | Anti-Money Laundering Policy |
| Support Chat | 3 years | Dispute Resolution Reference |
| Technical Logs | 90 Days | Security Monitoring |
| Marketing Preferences | Until opt-out | Communication Preference Tracking |
Once the retention period expires, data is securely and permanently deleted or anonymized so that no individual can be identified.
Protection of Minors' Data
1111vpn is strictly prohibited for individuals under the age of 18. We do not knowingly collect information from minors or allow them to create accounts.
Age verification is carried out at registration. During the KYC process, age is confirmed by verifying a national ID card or date-of-birth document.
If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated data will be deleted. Any balance refund will be handled in accordance with applicable legal procedures.
If you believe your child is using 1111vpn, please contact us immediately at support@1111vpn.ws. We will take prompt action.
Privacy Policy Updates
1111vpn may update this Privacy Policy from time to time. Changes may reflect updates in technology, applicable law, or our services. After each revision, the "Last Updated" date at the top of the page will be changed accordingly.
For significant changes:
- Notice will be sent to your registered email at least 7 days in advance.
- You will be notified of any changes upon logging in to the platform.
- Fresh consent will be obtained where required.
Continued use of the platform after the updated policy takes effect will be deemed acceptance of the new terms. If you do not agree, please close your account and withdraw your balance.
Bookmark this page and check back occasionally. The "Last Updated" date will let you know whether the policy has been revised.
Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly. Our dedicated privacy team will handle your matter with care.
- Email: support@1111vpn.ws
- Live Chat: Platform chat window (active 24/7)
- Response Time: Typically within 48 hours
We take every privacy-related complaint seriously and are committed to resolving them in a fair and transparent manner. Earning and maintaining your trust is our goal.